Frequently Asked Questions
We believe that a huge part of providing excellent care is providing reliable information. Therefore, we’ve compiled a list of some of our frequently asked questions to help you. If, for some reason, you have a question that we’ve not addressed, contact us! We would love to speak with you and provide any answers or guidance you need.
Who pays for my care while in the nursing home?
What you will pay out-of-pocket and what will be paid for by insurance or other programs depends upon your individual situation. Medicare, Medicare Advantage, Medicaid and personal insurance policies may offer to pay for part of skilled nursing care.
However, be aware that there may still be out-of-pocket costs related to deductibles, co-insurance and co-pays. Our Business Office will work with you to ensure you have a good idea of what will be covered and what will not.
What therapies are offered at the facility?
We are pleased to offer extensive services in physical, occupational and speech therapy.
How long is short term rehabilitation?
Short term rehabilitation can vary depending upon the patient’s progress, but it is typically 2-6 weeks.
Can a person be admitted from home?
If you complete specific paperwork, then yes, you can be admitted from home. Our Admissions Director or Business Office Manager will be happy to answer all your questions and guide you through the process.
Are residents allowed to bring in personal items from home?
Yes! We believe these items provide the personal touch that makes the transition to skilled nursing care easier for so many residents. We encourage books, photos, clothes and personal care items. We ask that you speak with us before bringing in furniture or other large objects. We want to ensure your safety and be sure that everything complies with fire codes.
Do you allow pets to visit?
We do allow them, but it depends upon the specific situation. Therefore, we determine it on a case-by-case visit. We ask that you speak with our staff for details. Of course, any animal that enters our property must be up-to-date on shots and all vaccinations.
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With the internet and social media, it seems that we are overwhelmed with information, and a lot of it may not be reliable. Therefore, we’ve provided this list of educational, informative and –above all—reliable information. We hope you find these resources useful.
- Alzheimer’s Association www.alz.org
- National Diabetes Association www.diabetes.org
- American Cancer Society www.cancer.org
- American Heart Association www.heart.org
- American Lung Association www.lung.org
- National Kidney Association www.kidney.org
- American Stroke Association www.stroke.org
- Medicare Information www.medicare.gov
- North Carolina Medicaid Information www.medicaid.ncdhhs.gov
- National Council on Aging www.ncoa.org
- Parkinson’s Foundation www.parkinson.org
- Centers for Disease Control & Prevention – Health Information for Older Adults www.cdc.gov
- Arthritis Foundation www.arthritis.org
- Health Information for Older Adults www.health.gov
- National Dementia Association www.nationaldementia.org